IUA has placed second after winner Lexus in the 2016 Car Manufacturer of the Year Award having won the January, October, November and December 2016 monthly awards outright.
Roy Morgan Research, Australia’s largest independent research company and one of the most respected in the world, has been measuring Customer Satisfaction for many years and collects customer satisfaction ratings from ongoing single source surveys from over 50,000 consumers. This data is then used to determine the monthly and annual winners of the Roy Morgan Customer Satisfaction Awards. The winner for the calendar year is the organisation that achieves the most months with a number one ranking.
IUA is continuing to strive to deliver excellence in customer satisfaction throughout 2017 with an effort to further strengthen after sales service across its already 120+ strong dealership network.